Competências digitais no contexto da transformação digital da área de gestão de pessoas da Administração Pública Federal: proposta de modelo conceitual

Abstract

This study proposes a conceptual model to investigate how the Digital Competencies (DCs) of human resource management professionals (HRM) in the Federal Public Administration affect the Digital Transformation (DT) of the area. The model was built from the Digital Competence Dynamic Reference Framework for Portugal (QDRDC), in addition to a literature review of the most relevant publications related to DT and DCs. In the model, it is observed that five categories of DCs: Information Literacy, Communication and Citizenship, Content Creation, Security and Privacy and Development of Solutions are related to the People axis in the DT process, as antecedent factors, both structural and cultural, influencing the success of the DT of the HRM area of ​​the Federal Public Administration. Finally, the need for new theoretical and empirical studies is indicated to broaden the understanding of the subject and the model is suggested as a starting point for future research.