Raising one’s voice at accounting frauds in Brazil: an examination on the effect of the existence of multiple reporting channels on employee whistleblowing intention

um exame sobre o efeito da existência de múltiplos canais de denúncia na intenção de whistleblowing do empregado

Authors

  • Rossana Guerra Sousa Universidade Federal da Paraíba (UFPB)
  • Adriana Fernandes de Vasconcelos Universidade Federal da Paraíba (UFPB)
  • Leandro Santos Universidade Federal da Paraíba (UFPB)

DOI:

https://doi.org/10.18696/reunir.v14i1.1749

Keywords:

Whistleblowing, Reporting channels, Accounting fraud

Abstract

The objective of the study was to provide initial evidence for the Brazilian scenario about the whistleblowing intentions of employees, when multiple communication channels are available. The methodology used was a quasi-experiment, with the application of a questionnaire, which resulted in a final sample of 271 participants, mostly professionals in the accounting area. Respondents were exposed to a simulated scenario of accounting fraud, being asked to sequentially indicate their intention to report the observed fact, without indicating any channel, then to an anonymous channel and finally to a series of non-anonymous channels. Data analyses were performed using the Wilcoxon non-parametric test to compare related groups. The results show that 73% of the participants in the experiment intend to report the reported fraud and only 12% indicate their intention not to report. When participants are informed about the channels, the intention to report decreases, being 42% for the use of anonymous channels and 54% for the use of non-anonymous channels. The results do not reveal the prevalence of the intention to report to the anonymous channel in the case of the Brazilian employee, unlike in other countries. The effect of multiple whistleblowing channels on Brazilian employees' intention points to a preference for non-anonymous channels, with emphasis on the most direct line of subordination. The results suggest the need to improve internal reporting programs, with training for employees and management members (communicators and receivers), to enhance the effect of the reporting mechanism as a management tool

Downloads

Download data is not yet available.

Author Biography

Rossana Guerra Sousa, Universidade Federal da Paraíba (UFPB)

Doutora em Ciências Contábeis – Programa Multi-institucional PPGCC UNB/UFPB/UFRN; Auditora da Controladoria Geral do Estado da Paraíba; Programa de Pós-Graduação em Ciências Contábeis - UFPB Universidade Federal da Paraíba. Universidade Federal da Paraíba (UFPB), Campus Universitário I, Jardim Cidade Universitária, João Pessoa, PB CEP: 58.059- 900, Brasil.

References

Association of Certified Fraud Examiners - ACFE (2012). Report to the nations on occupation fraud and abuse. Recuperado de https://www.acfe.com/-/media/files/acfe/pdfs/rttn/2012/2012-report-to-nations.pdf

Association of Certified Fraud Examiners - ACFE (2014). Report to the nations on occupation fraud and abuse. Recuperado de https://www.acfe.com/-/media/files/acfe/pdfs/rttn/2014/2014-report-to-nations.pdf

Association of Certified Fraud Examiners - ACFE. (2018). Report to the Nations Global Fraud Study. Recuperado de https://www.fraud-magazine.com/article.aspx?id=4295001895

Ayers, S., & Kaplan, S. E. (2005). Wrongdoing by consultants: an examination of employees' reporting intentions. Journal of Business Ethics, 57, p. 121-137. DOI: https://doi.org/10.1007/s10551-004-4600-0

Berry, B. (2004). Organizational culture: A framework and strategies for facilitating employee whistleblowing. Employee Responsibilities and Rights Journal, 16(1), 1–11. DOI: https://doi.org/10.1023/B:ERRJ.0000017516.40437.b1

Burnett, R. D., Margolis, D. M., & Elder, J. H. (2012). Cash and Fraud: A Destructive Alliande Revisted. The Journal of Corporate Accounting & Finance, 24(1), 45-56. DOI: https://doi.org/10.1002/jcaf.21812

Bushnell, AM. (2020) Reframing the whistleblower in research: Truth‐tellers as whistleblowers in changing cultural contexts. Sociology Compass, 14, 1-13. DOI: https://doi.org/10.1111/soc4.12816

Campbell, J., & Stanley, J. C. (2015). Experimental and Quase-Experimental Designs for Research. Ravenio Books.

Chiu, R. K. (2003). Ethical judgment and whistleblowing intention: Examining the moderating role of locus of control. Journal of Business Ethics, 43, 65-74. DOI: https://doi.org/10.1023/A:1022911215204

Cook, T. D. (1979). Quasi‐Experimental Design. Wiley Encyclopedia of Management. DOI: https://doi.org/10.1002/9781118785317.weom110227

Cortina, L. M., & Magley, V. J. (2003). Raising voice, risking retaliation: Events following interpersonal mistreatment in the workplace. Journal of Occupational Health Psychology, 8(4), 247-265. DOI: https://doi.org/10.1037/1076-8998.8.4.247

Culiberg, B., & Mihelic, K. (2016). The evolution of whistleblowing studies: A critical review and research agenda. Journal of Business Ethics, 146, 787-803. DOI: https://doi.org/10.1007/s10551-016-3237-0

Dasgupta, S., & Kesharwani, A. (2010). Whistleblowing: a survey of literature. The IUP Journal of Corporate Governance, 9(4), 1-15.

Darley, J. M., & Latane, B. (1968). Bystander Intervention in Emergencies: Diffusion of Responsability. Jorunal of Personality and Social Psychology, 8, 377-383. DOI: https://doi.org/10.1037/h0025589

Ethics Resource Center - ERC (2014). National Business Ethics Survey. Recuperado de https://www.ethics.org/research/eci-research/nbes

Fraschini, G. (2007). Whistleblowing at Work: Ethical and Juridical Issues.

Guthrie, C. P., & Taylor, E. Z. (2015). Protect or Pay? Promoting Internal Whistleblowing. DOI: https://doi.org/10.13140/2.1.2573.9047

Gundlach, M. J., Douglas, S. C., & Martinko, M. J. (2003). The decision to blow the whistle: a social information processing framework. Academy of Management Review, 28(1), 107-123. https://doi.org/10.2307/30040692

Hooks, K. L., Kaplan, S. E., Schultz, J. J., & Ponemon, L. A. (1994). Enhancing communication to assist in fraud prevention and detection; Comment: Whistle-blowing as an internal control mechanism: Individual and organizational considerations. Auditing, 13(2).

Hunton, J. E., & Rose, J. M. (2011). ‘Effects of Anonymous Whistle‐Blowing and Perceived Reputation Threats on Investigations of Whistle‐Blowing Allegations by Audit Committee Members’. Journal of Management Studies, 48, 75-98. DOI: https://doi.org/10.1111/j.1467-6486.2010.00934.x.

Jeon, So Hee. (2017). Where to report wrongdoings? Exploring the determinants of internal versus external whistleblowing. International Review of Public Administration, 22(2), 153-171. DOI: https://doi.org/10.1080/12294659.2017.1315235

Johnson, R. A. (2003). Whistleblowing: When it Works and Why. Colorado: Lynne Rienner Publishers, Inc.

Kaplan, S. E., & Schultz, J. J. (2007). Intentios to Report Questionable Acts: An examination of the influence of anonymous reporting channel, internal audit quality and setting. Journal of Business Ethics, 71(2), 109-124.

Kaplan, S. E., Pany, K., Samuels, J., & Zhang, J. (2009). An examination of the effects of procedural safeguards on intentions to anonymously report fraud. Auditing: A Journal of Practice & Theory, 28(2), 273-288. DOI: https://doi.org/10.2308/aud.2009.28.2.273

Kaplan, Steven E., Panya, K., Samuels, J. & Zhang, J. (2012) An examination of anonymous and non-anonymous fraud reporting channels. Advances in Accounting, 28(1), 88-95. DOI: https://doi.org/10.1016/j.adiac.2012.02.008

Kenny, K., Vandekerckhove, W., & Fotaki, F. (2019). The whistleblowing guide: Speak-up arrangements, challenges and best practices. London, England: Wiley.

King III, G. (1999). The Implications of an Organization's Structure on Whistleblowing. Journal of Business Ethics, 20(4), 315-326. DOI: https://doi.org/10.1023/A:1006028417000

Krantz, J. H., & Dalal, R. (2000). Validity of Web-based psychological research. In M. H. Birnbaum (Ed.), Psychological experiments on the Internet (p. 35-60). Academic Press. DOI: https://doi.org/10.1016/B978-012099980-4/50003-4

Lee, G., & Fargher, N. L. (2014). When does financial misconduct result in external whistle-blowing: A comparison between external whistle-blowing and internal reporting. SSRN Electronic Journal. DOI: https://doi.org/10.2139/ssrn.2174262

Mannion, R., Blenkinsopp, J., Powell, M., McHale, J., Millar, R., Snowden, N., & Davies, H. (2018). Understanding the knowledge gaps in whistleblowing and speak up in health care: Narrative reviews of the research literature and formal inquiries, a legal analysis and stakeholder interviews. Health Services and Delivery Research, National Institute for Health Research, 6(30), 1-20. https://doi.org/10.3310/hsdr06300

Miceli, M. P., & Near, J. P. (1992). Blowing the Whistle: The Organizational and Legal Implications for Companies and Employees. New York: Lexington Books.

Near, J. P., & Miceli, M. P. (1985). Organizational dissidence: the case of whistleblowing. Journal of Business Ethics, 55(4), 1-16. https://doi.org/10.1007/BF00382668

Near, J. P., & Miceli, M. P. (1995). Effective whistleblowing. Academy of Management Review, 20(3), 679-708. DOI: https://doi.org/10.2307/258791

Near, J. P., & Miceli, M. P. (1996). Whistleblowing: myth and reality. Journal of Management, 22(3), 507-526. DOI: https://doi.org/10.1177/014920639602200306

Near, J., VanScotter, J., Rehg, M., & Miceli, M. (2004). Does type of wrongdoing affect the whistle-blowing process? Business Ethics Quarterly, 14(2), 219-242. DOI: https://doi.org/10.5840/beq200414210

Organisation for Economic Co-operation and Development - OECD. (2008). Report on the application of the convention on combating bribery of foreign public officials in international business transactions and the 1997. Recuperado de http://www.oecd.org/dataoecd/56/36/1922428.pdf

Sampaio, D. B., & Sobral, F. (2013). Speak now or forever hold your peace?: an essay on whistleblowing and its interfaces with the Brazilian culture. BAR - Brazilian Administration Review, 10(4), 370-388.

Sarbanes-Oxley ACT (2002). Recuperado de http://www.soxlaw.com/.

Shanteau, J. (1989). Cognitive heuristics and biases in behavioral auditing: Review, comments and observations. Accounting, Organizations and Society, 14(1-2), 165-177. DOI: https://doi.org/10.1016/0361-3682(89)90040-8

Smith, M. (2014). Research Methods in Accounting. SAGE.

Schultz, J. J., Johnson, D. A., Morris, D., & Dyrnes, S. (1993). An investigation of the reporting of questionable acts in an international setting. Journal of Accounting Research, 75-103 Supplement. DOI: https://doi.org/10.2307/2491165

Rehg, M. T., Miceli, M. P., Near, J. P., & Van Scotter, J. R. (2008). Antecedents and outcomes of retaliation against whistle-blowers: gender differences and power relationships. Organization Science, 19, 221-240. https://doi.org/10.1287/orsc.1070.0310

Tavakoli, A. A., Keenan, J. P., & Cranjak-Karanovic, B. (2003). Culture and whistleblowing an empirical study of Croatian and United States managers utilizing Hofstede's cultural dimensions. Journal of Business Ethics, 43, 49-64. https://doi.org/10.1023/A:1022959131133

Vandekerckhove, W., Brown, AJ, Moberly, R. & Lewis, D. (2014). Strategic issues in whistleblowing research. In A. J. Brown, D. Lewis, R. Moberly, & W. Vandekerckhove (eds). International Handbook of Whistleblowing Research. Cheltenham: Edward Elgar (522-529).

Published

2024-06-07

How to Cite

Sousa, R. G., Vasconcelos, A. F. de, & Santos, L. (2024). Raising one’s voice at accounting frauds in Brazil: an examination on the effect of the existence of multiple reporting channels on employee whistleblowing intention: um exame sobre o efeito da existência de múltiplos canais de denúncia na intenção de whistleblowing do empregado. REUNIR Revista De Administração Contabilidade E Sustentabilidade, 14(1), 111-126. https://doi.org/10.18696/reunir.v14i1.1749

Issue

Section

Artigos científicos