Reverse logistics in companies in the western region of Santa Catarina

Abstract

The study aimed to verify the reverse logistics practices adopted by companies in the western region of Santa Catarina. Reverse logistics is related to sustainability practices. Thus, the Legitimacy Theory approach is relevant, which states about the duty of organizations to disclose accounting, financial, social and environmental information so that they are considered legitimate by society. The study was carried out through a descriptive research, through a survey, being a quantitative research. Data collection took place through a questionnaire applied to managers, responsible persons or owners of the investigated companies. The results reveal that most of the investigated companies use environmental strategies, comply with Brazilian sustainability standards and legislation and implement pollution prevention practices. Still, the findings reveal that most of the companies studied evaluate the possibility of cost reduction and use the reverse logistics system to eliminate products in their final life cycle and implement reverse logistics in their companies due to environmental concerns and due to social motivations.